ANPC (Romanian Consumer Protection Authority)
National Authority for Consumer Protection (ANPC)
ANPC is the Romanian authority responsible for protecting consumer rights. You can contact ANPC for information or to file a complaint about a purchase: anpc.ro.
Alternative Dispute Resolution (SAL)
SAL is the mechanism through which you can resolve a dispute with us without going to court, through approved SAL entities, accessible via ANPC: anpc.ro. We recommend contacting us directly first, at [Email contact/DPO FlexPayz], to try a quick resolution.